MIS Helpdesk Support System

Developed a ticketing system with chat support (Web-based using ASP.NET Core MVC and MSSQL).

Bootstrap
C# / ASP.NET Core MVC
MSSQL
JavaScript

Ticket Prioritization

Category & Tagging System

Realtime Chat Support

File Attachments in Chat

Chat History Archive

Department Ticket Reports

This is an in-house project I developed while working as an I.T. Support Staff at a private hospital. The system is designed to manage departmental support tickets and facilitate seamless communication between employees and the I.T. Support team. Built using ASP.NET Core MVC and MSSQL, it includes a real-time chat support feature that enables hospital staff to directly interact with I.T. personnel for faster issue resolution.